Privacy Policy
Effective Date: 09-08-2024
At Dr.Surgicals (“we,” “us,” “our”), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, drsurgicals.com (the “Site”). Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We may collect and process the following data about you:
- Contact Information: This includes your phone number, email address, and home address, which are collected when you make a purchase or sign up for our services.
- Payment Information: Payment details are processed by our third-party payment gateway provider. We do not store or have access to your payment information.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Our Services: We use your information to process orders, deliver products, and provide customer support.
- To Improve Our Services: Your data helps us enhance your experience by understanding your needs and improving our offerings.
3. Cookies and Tracking Technologies
Currently, we do not use cookies or other tracking technologies on our Site. However, we may use Facebook Pixel or similar tools in the future to better understand user behavior and enhance our marketing efforts. We will update this policy if and when such technologies are implemented.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except when required to process payments through our secure payment gateway provider or comply with legal obligations.
5. Your Rights
You have the right to:
- Access Your Data: You can view and update your personal information at any time via the “My Account” section on our Site.
- Delete Your Data: You can request the deletion of your personal information by contacting us or using the account management features available on our Site.
6. Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information:
- SSL Encryption: All data exchanged between your browser and our Site is encrypted using Secure Socket Layer (SSL) technology.
- Secure Servers: Your data is stored on servers protected by advanced security measures.
7. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect any information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by:
- Email Notification: We will send an email to our registered users.
- On-Site Notification: A pop-up notification will be displayed to new users visiting the Site.
9. Contact Us
If you have any questions or need assistance with defective or incorrect items, please contact our Customer Service team:
- Email: drsurgicalsap@gmail.com
- Phone: 9494584984
- Address: Ashok Bungalow Backside , Kusuma Gajapathi Nagar , plot no. 49 , Vizianagaram – 535003